We look properly before we quote, and we never fit a part just to sell one. Every phone, tablet and laptop that reaches our Coney Street counter gets a real diagnosis, a plain explanation and a repair we’d happily trust with our own devices.
Three rules run every job at Fonetech York: do it right, be upfront about it, and keep it easy for you. None of that is complicated, but it’s why people trust us with phone and laptop repairs and come back when something else breaks.
We'd rather spend a few extra minutes at the bench than see the same phone back next week. Replacement parts get tested before fitting, and the finished device gets a second full check: screen, cameras, speakers, charging and signal. Only when everything passes, not just the part we changed, do we ring you to collect it.
Once we've examined your device, we tell you in everyday language what's wrong. You'll get the choices, the cost of each and a realistic time before anything is booked in, and that agreed figure is exactly what you pay. If an older phone isn't worth the repair, we'll say so honestly, and we can buy it from you or offer a trade-in instead of taking your money for nothing.
Most customers arrive without their main way of keeping in touch, so we move quickly. Expect short answers, honest timings and a message if anything changes. Call in on your way through Coney Street, drop it off between trains, or book ahead online. Whatever suits you, the aim is a working device and as little hassle as possible.
Honest advice, tested parts and same-day repairs on Coney Street.
Thousands of phones, tablets and laptops repaired across every major brand you'd recognise.
Long practice means we recognise most faults quickly and fix them accurately, whether it's a loose connector or a failed chip. From the moment you hand it over, your device is in careful, capable hands.
Replacement parts chosen to match or come close to the original, so repairs keep working for years.
We source from suppliers we trust and test every part before fitting. You'll always know whether you're getting a new, original-grade or refurbished part, and exactly how that choice changes the price.
Common repairs are usually finished the same day, so you aren't left without your phone for long.
A typical screen or battery job is ready in roughly an hour, time enough to grab a coffee or browse the Coney Street. Anything bigger takes longer, and you'll hear a realistic finish time before we start.
Proper repairs at sensible prices, agreed before any work starts.
A decent repair shouldn't cost the earth. The full price is agreed before we begin, with no hidden labour charges and nothing added on when you come back to collect your device.
Qualifying repairs are covered by our warranty on both parts and labour.
If a part we fitted develops a fault within the warranty period, bring it back to the Coney Street and we'll sort it promptly, at no extra cost and without argument.
A calm, honest repair from a counter you can simply walk up to.
We'll message you with updates in normal language and give you our honest view on the repair. If a new handset isn't needed, nobody here will try to sell you one.
Big job or small one, each repair gets the same attention. Whether it’s a replacement for a cracked screen, a stubborn charging fault or a phone that got soaked, we’d like you to keep using the tech you already own.
If it runs on a battery or a plug, bring it up to the Coney Street and we’ll gladly have a look.
Our Story
FoneTech was started by people who believed a local repair shop should fix things fast, charge fairly and never push anyone into an unnecessary upgrade. Our York counter keeps to that. From the Coney Street we look after phones, tablets and laptops for customers from Heslington to Acomb, and we’ve kept the service personal while the list of devices has grown.
FoneTech started as an independent repair business with a clear aim: mend devices quickly, fairly and properly. We wanted people to have a real alternative to binning tech that could be saved, and to make getting something fixed feel simple rather than stressful. A cracked phone shouldn't mean a new contract, and a tired laptop usually just needs the right part and someone patient enough to fit it.
Phones grew more complicated, so our skills grew with them. Simple screen swaps led on to board repairs, liquid damage recovery and micro-soldering, with new equipment added as each generation of devices arrived on the bench.
It began with phone repairs, and then customers started bringing us everything else they owned. So we widened the service. We now repair laptops, tablets, smartwatches and games consoles from all the big brands, with the same careful bench work and the same straightforward pricing throughout.
These days many people find us through a friend or colleague. We've grown, but the promise is unchanged: solid repairs, honest prices and friendly help from people who genuinely know their way around a circuit board.
Reviews
Most repairs come with a limited 6-month warranty on parts and workmanship (batteries 3 months; exclusions apply for software, water damage and accidental damage after collection). If our part or workmanship fails, we fix it free. Read full warranty terms.
Fonetech York is an independent repair shop on the Coney Street in York, in York city centre. We mend phones, tablets, laptops, smartwatches and consoles for people from all over York. Whether it’s glass, a battery, water or a device that just won’t start, we check it first and quote honestly.
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